My husband dropped off the paperwork at H&R Block for them to do our taxes (us and our son). The guard at the mall where H&R Block is located let people in one at a time, with strict instructions not to touch anything, including hand rails. My husband said it was a bit eerie, walking through a totally empty mall to the office.
Tonight the H&R Block employee phoned us to say it was done and needed signature. And then she came to our home and stood outside the front door while we signed our forms. Handed us our copy and went off to e-file our returns.
How about that for service? What a kind thing, so that we didn't have to run back and forth to get the paperwork signed and submitted. I'm touched by her thoughtfulness.
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